Some things we consider when working with your business
- Defining
When we’re successful, how will we know?
We look at:
Process mapping
Expected outcomes
Process, Delivery, Costs, Bottom line results.
Addressing specific problems.
The customer comes first.
2. Measuring
If you can’t measure it, you can’t understand it.
We look at:
data, yield, process time, rework
Cause and effect.
3 Analysing
You can’t find a solution to a problem until you know why you are experiencing the problem in the first place.
We look at:
time, cost, yield, capacity
time traps, elimination of complexity
We use Pareto charts, histograms,
5 why technique and more after identifying the symptom.
4. Improving
Improve the process.
We look at:
brainstorming, communicating.
Possible solutions to the problem, evaluation of ideas.
Everyone is informed about why this is important.
Input and suggestions are collected.
Process owner buy-in.
5. Controlling
The most important part!
Make the improvements permanent
Find Nnew baseline for performance
Checklists, review meetings, ongoing training.
Mistake proofing.
Record gains and comparing before and after.
Successful companies follow a continuous improvement process.
6. Celebrating!
We’re winning!
We design a training strategy that targets the areas where 20% of the effort leads to 80% of the gains.
Let’s get your process better, your employees more productive, meet your customer’s needs.
This shows on your bottom line!
