Proactive Training

Affordable solutions for real change

Improving

What we consider when developing our solutions for your business

  1. Defining

When we’re successful, how will we know?
Process mapping
Expected outcomes. 
Process, Delivery, Costs, Bottom line results.
Addressing specific problems. Customer comes first.

2. Measuring

If you can’t measure it, you can’t understand it. 
Data, Yield, Process Time, Rework. Cause and effect.

3 Analysing

You can’t find a solution to a problem until you know why you are experiencing the problem in the first place.
Time, Cost, Yield, Capacity. 
Time traps, elimination of complexity, 
We use Pareto charts, histograms, 
5 why technique after identifying the symptom.

4. Improving

Improve the process. Brainstorming, Communicating. Possible solutions to the problem, evaluation of ideas. 
Everyone is informed about why this is important. 
Input and suggestions are collected. 
Process owner buy-in.

5. Controlling

The most important part!. 
Make the improvements permanent. 
New baseline for performance. Checklists, review meetings, ongoing training. 
Successful companies follow a continuous improvement process. Mistake proofing. 
Record gains and comparing before and after.

6. Celebrating!

We design a programme for you that targets the areas where 20% of the effort leads to 80% of the gains. 
Let’s get your process better, your employees more productive and meet your customer’s needs.